Case Managers are at the frontline of supporting vulnerable children, young people, and families. Your role will focus on managing cases, coordinating services, and working directly with families to achieve better outcomes.

This is a dynamic, people-focused role where every day is unique. You’ll balance the needs of children and young people with the responsibilities of engaging families, liaising with carers, and ensuring services are in place to keep children safe and connected.

Why choose DCP?

As a Case Manager, you will be employed under the Professional Officer (PO) classification and enjoy a range of benefits, including:

  • Competitive government salaries and regular incremental increases
  • Additional leave options and flexible working arrangements
  • 12% employer contribution to your superannuation
  • Clear career pathways within the Professional Officer stream
  • Ongoing training and professional development opportunities
  • Flexible work options to support work-life balance
  • Employee wellbeing programs, including access to counselling and support services

What you’ll be doing

  • Managing case files and ensuring statutory obligations are met
  • Coordinating support services for children, families, and carers
  • Working with families towards reunification or alternative care arrangements
  • Supporting children and young people to participate in social, cultural, and educational activities
  • Collaborating with partner agencies to improve long-term outcomes

What we’re looking for

To join us as a Case Manager, you’ll need:

  • A relevant tertiary qualification in social sciences, psychology, human services, community services, or related fields
  • Obtain or hold a valid Working with Children Check issued by the Department for Human Services, to be renewed every 5 years
  • Hold a current South Australian issued driver's licence (P2 or above) and a willingness to drive is essential
  • Strong organisational and communication skills
  • The ability to build rapport with children, families, and community stakeholders
  • Resilience and adaptability in managing a varied and challenging caseload.
  • A commitment to cultural responsiveness and working respectfully with Aboriginal children, families, and communities.

Opportunities for graduates

Are you completing or have you recently completed a degree in social sciences, psychology, human services, community services, or a related field? A graduate role with us as a Case Manager is a great way to launch your career in child protection.

As a PO1 graduate Case Manager, you’ll:

  • Apply your academic knowledge to real-world situations that support children, young people, and families
  • Receive structured induction, mentoring, and ongoing professional development to help you succeed
  • Gain experience in case management, service coordination, and working directly with children and families
  • Build a career within the Professional Officer classification, with clear pathways to senior and specialist roles

We welcome applications from final-year students and recent graduates who want to make a difference in the lives of children and families while building a strong professional career foundation.

  • Not yet ready to graduate? Have you considered volunteering for us to get some experience while you study?

Are you ready to apply?

Case Managers are central to our mission of protecting children and young people, and strengthening families. With diverse opportunities across metropolitan and regional South Australia, you’ll gain valuable experience and contribute to work that truly matters.

šŸ‘‰ Apply now through our Career Portal

Contact

If you have any questions, please contact us at DCPRecruitment@sa.gov.au.