If you are living in care and something happens, there's a special process for you to have your say.
You have a right to to talk to someone about it. How you feel and what you have to say is important - your voice matters!
When should you speak up?
- You might be unhappy about the way you have been treated
- Someone made a mistake and they won't fix it
- You might have had a disagreement that's causing you to feel stressed
- You might be feeling unsafe and people won't listen.
If you need to make a complaint or offer any feedback, call us during business hours on:
If you prefer, you can send us a message via the Complaints and Feedback form.
Remember your voice matters!
You have a right to raise concerns with us, and what you have to say is important to the people at DCP.
Alternatively, you can also speak to:
- your support worker
- a trusted care provider
- your case manager
- your house supervisor/manager, or
- Office of the Guardian for Children and Young People (1800 275 664)
- Kids Helpline – 1800 55 1800 / Kids Helpline website
In case of emergency
- Call 000, or
- DCP Crisis Care 13 16 11 (after-hours)